Baldor Specialty Foods, Inc., along with our subsidiaries and affiliates (the "Company", "we", "us", or "our"), is committed to safeguarding your privacy. As such, we ask that you please read this privacy policy before using our website. The Company reserves the right to update or change this privacy policy at any time and will post updates to the privacy policy on our website. By using our website, you unconditionally acknowledge, understand and accept the terms set forth in this privacy policy. Your continued use of the website after any updates or changes thereto constitutes your agreement to such updates or changes to the privacy policy.
Your privacy is extremely important to us. We do not sell, license, sub-license, rent, or transfer your personal or non-personal information to third parties, except when the Company is compelled by law to cooperate with governmental authorities, such as to respond to subpoenas or other legitimate inquiries, to detect or deter improper or fraudulent use of our website, and except as otherwise provided herein.
Personal Information:
Baldor is committed to respecting the privacy and proper protection and use of all personal information that you may wish to share with us. Visitors to our website may choose to volunteer this type of information when they visit certain web pages on our website, such as placing an order, submitting an email through the website, subscribing to our newsletters or quarterly magazines, registering on the website, participating in surveys and promotions, or otherwise volunteering information by phone, mail, e-mail, or fax. The Company may store and use the personal information you submit to us in order to follow up on requests by you and or processing of orders placed by you, as well as for information for research, marketing, and advertising purposes (including information about our products and services that we think you will be interested in), customer support, website customization, content improvement, and statistical analysis.
It is solely your choice whether you wish to provide this information. However, if you opt out (as provided for below) and wish not to provide certain information, we may not be able to fulfill a service, process an order or transmit certain content on our internet website to you.
Non-Personal Information and Use of Cookies:
Our servers automatically collect non-personal information, such as the type of operating system or web browser used by each of our visitors. We also use "cookies" to remember you when you return to the website, as well as to identify the pages you click on during your visit to our website and the name of the website you visited immediately before clicking to our website. A "cookie" is a small data file stored by your web browser on your computer’s hard drive. Cookies cannot be used to run programs or deliver viruses to your computer. It allows us to recognize your computer (but not specifically who is using it) upon entering our website by associating the identification numbers in the cookie with other customer information you have provided us, which is stored on our secured server. You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then please be aware of the fact that this may disable some of the functionality on our website. With this information, we gain insight into how visitors find us on the Internet, and how we can better serve our customers. We also use this information to provide an enhanced online experience, and improve content, banners, and promotions that you and other users will see on our website. Almost always, this information is used in the aggregate in a manner that does not reveal your identity.
How you can request, change or delete your personal information:
You have every right to change or delete your personal information at any time. In order to change your personal information, you can access your profile in the My Profile section of the website. In order to close your account, please email us at support@baldorfood.com or create a support request through the Helpdesk service. Closing your account will mark your account as deleted, unless you request specifically to delete your account from our database.
If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of your personal information with third parties for the third parties’ direct marketing purposes. California law provides that you have the right to submit a request to us at our designated address and receive the following information: (a) the categories of information we disclosed to third parties for the third parties’ direct marketing purposes during the preceding calendar year; and (b) the names and addresses of third parties that received such information, or if the nature of their business cannot be determined from the name, then examples of the products or services marketed.
Disclosure to Third Party Service Providers Working For Us:
With respect to our own service vendors who help us provide services for you, which we reserve the right to change at any time without notice, it is our practice to limit the use of your personal and non-personal information strictly to that information which is necessary for providing the immediate service to you.
Security of Your Personal Information:
We take very seriously our responsibility to maintain the security of your personal information and hence, are committed to prevent unauthorized or unnecessary access to your personal information. We work to put systems in place to detect and deter identity theft and unauthorized use of your personal information. All your information is encrypted using a secure server for maximum security and we employ electronic security systems and password protections that guard against unauthorized access to such servers. All personal information input and transmitted by you to our website when you place an order is protected by password and by an encryption using Secure Socket Layer Technology ("SSL"). SSL encrypts your order and personal information before it is transmitted to us to avoid the decoding of your information by anyone other than the Company. Of course, while we do our very best to safeguard your information, we cannot fully guarantee the security of transmissions through the web.
Privacy at Other Websites:
We may provide links to other websites that we believe you may find useful, however, we make no representations or warranties, nor do we endorse, any other website you may access through this website or through the aforementioned links. Please be advised that when you visit those websites, you will be operating under their individual privacy policies. We encourage you to carefully review their respective privacy policies.
Children:
This website is not intended for use by persons under 13 years of age, and it's our policy not to solicit or post any information from visitors under 13 years old without the consent of a parent or guardian in compliance with the Children’s Online Privacy Protection Act ("COPPA"). In the event that a child younger than 13 submits information to our website without parental or guardian consent and we become aware of it, we will delete the information. We will not send direct e-mail offers, surveys and/or promotions to users who indicate they are younger than 13, and we do not knowingly or intentionally disclose personal information regarding children to third parties. If you are a parent or guardian of a child between the ages of 13 and 18, you are financially and legally responsible for such child’s actions on this website.
Opt Out:
If you prefer for us not to send you, or wish to "opt-out" or unsubscribe from receiving material or information we think may be of interest to you, such as newsletters, product information, product samples, and promotional mailings/emails, please notify us at the mailing address listed below or email us at: info@baldorfood.com, and clearly indicate your intention to "opt-out" from receiving such material or information, and the Company will honor such "opt-out" request as promptly as it reasonably can.
Promotional E-mails or Campaigns:
The Company seeks to comply with the CAN-SPAM Act of 2003 (Controlling the Assault of Non-Solicited Pornography and Marketing Act) in any and all promotional e-mails or campaigns we undertake.
Contact Us:
This website and its contents are owned and operated by the Company. If you have any questions about our privacy policy, please contact us at:
Baldor Specialty Foods, Inc.
Attn: Customer Service Mailorder Department
155 Food Center Drive
Bronx, NY 10474
U.S.A.
Phone: (718) 860-9100 - Call between 9am to 5pm EST - Ask for our Mailorder Department
Fax: (718) 328-9944
Email: info@baldorfood.com
No Confidentiality
Any information, materials, suggestions, ideas or comments sent to us will be..